3.8
Owner's of the Cuisinart Blender SmartPower Duet gave it a score of 3.8 out of 5. Here's how the scores stacked up:
30
WARRANTY
LIMITED THREE-YEAR WARRANTY
This warranty is available to consumers only. You are a consumer if you own a
Cuisinart
®
SmartPower Duet
®
Blender/Food Processor that was purchased at
retail for personal, family or household use. Except as otherwise required under
applicable law, this warranty is not available to retailers or other commercial
purchasers or owners.
We warrant that your Cuisinart
®
SmartPower Duet
®
Blender/Food Processor will
be free of defects in materials and workmanship under normal home use for 3
years from the date of original purchase.
We suggest you complete and return the enclosed product registration card
promptly to facilitate verification of the date of original purchase. However, return
of the product registration card does not eliminate the need for the consumer to
maintain the original proof of purchase in order to obtain the warranty benefits.
In the event that you do not have proof of purchase date, the purchase date for
purposes of this warranty will be the date of manufacture.
If your Cuisinart
®
SmartPower Duet
®
Blender/Food Processor should prove to be
defective within the warranty period, we will repair it, or if we think necessary,
replace it. To obtain warranty service, simply call our toll-free number 1-800-726-
0190 for additional information from our Customer Service Representatives, or
send the defective product to Customer Service at Cuisinart, 150 Milford Road,
East Windsor, NJ 08520.
To facilitate the speed and accuracy of your return, please enclose $10.00 for
shipping and handling of the product.
Please pay by check or money order (California residents need only supply proof
of purchase and should call 1-800-726-0190 for shipping instructions).
NOTE: For added protection and secure handling of any Cuisinart
®
product that
is being returned, we recommend you use a traceable, insured delivery service.
Cuisinart cannot be held responsible for in-transit damage or for packages that
are not delivered to us. Lost and/or damaged products are not covered under
warranty. Please be sure to include your return address, daytime phone number,
description of the product defect, product model number (located on bottom of
product), original date of purchase, and any other information pertinent to the
product’s return.
Your Cuisinart
®
SmartPower Duet
®
Blender/Food Processor has been
manufactured to the strictest specifications and has been designed for use with
the authorized accessories and replacement parts.
This warranty expressly excludes any defects or damages caused by
accessories, replacement parts, or repair service other than those that have been
authorized by Cuisinart.
This warranty does not cover any damage caused by accident, misuse, shipment
or other ordinary household use.
This warranty excludes all incidental or consequential damages. Some states do
not allow the exclusion or limitation of these damages, so these exclusions may
not apply to you.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service, California residents have
the option of returning a nonconforming product (A) to the store where it was
purchased
or (B) to another retail store that sells Cuisinart
®
products of the same type.
The retail store shall then, at its discretion, either repair the product, refer the
consumer to an independent repair facility, replace the product, or refund the
purchase price less the amount directly attributable to the consumer’s prior
usage of the product. If the above two options do not result in the appropriate
relief to the consumer, the consumer may then take the product to an
independent repair facility if service or repair can be economically accomplished.
Cuisinart and not the consumer will be responsible for the reasonable cost of
such service, repair, replacement, or refund for nonconforming products under
warranty.
California residents may also, according to their preference, return
nonconforming products directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the repair, replacement, and shipping
and handling for such products under warranty.
BEFORE RETURNING YOUR CUISINART
®
PRODUCT
If you are experiencing problems with your Cuisinart
®
product, we suggest that
you call our Cuisinart
®
Service Center at 1-800-726-0190 before returning the
product to be serviced. If servicing is needed, a Representative can confirm
whether the product is under warranty and direct you to the nearest service
location.
Important: If the nonconforming product is to be serviced by someone other
than Cuisinart’s Authorized Service Center, please remind the servicer to call
our Consumer Service Center at 1-800-726-0190 to ensure that the problem
is properly diagnosed, the product is serviced with the correct parts, and the
product is still under warranty.
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