Samsung Speaker System Crystal Surround Air Track User Manual

3.8

Out of 19 Ratings

Owner's of the Samsung Speaker System Crystal Surround Air Track gave it a score of 3.8 out of 5. Here's how the scores stacked up:

  • Reliability

    3.8 out of 5

  • Durability

    4.06 out of 5

  • Maintenance

    3.79 out of 5

  • Performance

    3.89 out of 5

  • Ease of Use

    3.58 out of 5
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22
troubleshooting
Before requesting service, please check the following.
Symptom Check Remedy
The unit will not turn on.
•Isthepowercordpluggedinto
the outlet?
•Connectthepowerplugtothe
outlet.
A function does not work when the
button is pressed.
•Istherestaticelectricityinthe
air?
•Disconnectthepowerplugand
connect it again.
Sound is not produced.
•Istheunitproperlyconnected
to your TV?
•IstheMutefunctionon?
•Isthevolumesettominimum?
•Connectitcorrectly.
•PresstheMutebuttonto
cancel the function.
•Adjustthevolume.
The Picture does not appear on a TV
when the function is selected.
•IstheTVconnectedproperly? •Connectitcorrectly.
The remote control does not work.
•Arethebatteriesdrained?
•Isthedistancebetweenremote
control and main unit too far?
•Replacewithnewbatteries.
•Moveclosertotheunit.
The sound from the left/right
channels are reversed.
•Aretheleft/rightaudiooutput
cables from the TV connected
properly?
•Checktheleft/right channel and
connect it/them correctly.
The SoundShare (TV pairing) failed.
•DoesyourTVsupport
SoundShare?
•IsyourTVfirmwarethelatest
version?
•Doesanerroroccurwhen
connecting?
•ResettheTVMODEand
connect again.
•SoundShareissupportedby
some Samsung TVs released
after 2012. Check your TV to
see if it supports SoundShare.
•UpdateyourTVwiththelatest
firmware.
•Contactthecallcenter.
•Press
button for 5 seconds
to reset the product.

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