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Owner's of the Cuisinart Gas Grill COMPACT GRILL gave it a score of 0 out of 5. Here's how the scores stacked up:
  • Reliability

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Representatives or send the defective product to Customer Service at
Cuisinart, 7811 North Glen Harbor Blvd., Glendale, AZ 85307.
To facilitate the speed and accuracy of your return, please enclose
$10.00 for shipping and handling of the product.
Please pay by check or money order (California residents need only
supply proof of purchase and should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure handling of any Cuisinart
product that is being returned, we recommend you use a traceable,
insured delivery service. Cuisinart cannot be held responsible for
in-transit damage or for packages that are not delivered to us. Lost
and/or damaged products are not covered under warranty.
Please be sure to include your return address, daytime phone number,
description of the product defect, product model number (located on
bottom of product), original date of purchase, and any other
information pertinent to the product’s return.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty Service, California residents
have the option of returning a nonconforming product (A) to the store
where it was purchased or (B) to another retail store that sells Cuisinart
products of the same type.
The retail store shall then, at its discretion, either repair the product,
refer the consumer to an independent repair facility, replace the
product, or refund the purchase price less the amount directly
attributable to the consumer’s prior usage of the product. If the above
two options do not result in the appropriate relief to the consumer, the
consumer may then take the product to an independent repair facility if
service or repair can be economically accomplished. Cuisinart and not
the consumer will be responsible for the reasonable cost of such
service, repair, replacement, or refund for nonconforming products
under warranty.
California residents may also, according to their preference, return
nonconforming products directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service Center toll-free at
1-800-726-0190.
Cuisinart will be responsible for the cost of the repair, replacement,
and shipping and handling for such products under warranty.
BEFORE RETURNING YOUR CUISINART PRODUCT
If you are experiencing problems with your Cuisinart product, we
suggest that you call our Consumer Service Center at 1-800-726-0190
before returning the product for servicing. Often, our Consumer
Service Representatives can help solve the problem without having the
product serviced. If servicing is needed, a Representative can confirm
whether the product is under warranty and direct you to the nearest
service location.
Your Cuisinart
®
Compact Grill Centro has been manufactured to the
strictest specifications and has been designed for use only in 120 volt
outlets and only with authorized accessories and replacement parts.
This warranty expressly excludes any defects or damages caused by
attempted use of this unit with a converter, as well as use with
accessories, replacement parts or repair service other than those
authorized by Cuisinart. This warranty does not cover any damage
caused by accident, misuse, shipment or other than ordinary
household use. This warranty excludes all incidental or consequential
damages. Some states do not allow the exclusion or limitation of these
damages, so these exclusions may not apply to you. You may also
have other rights, which vary from state to state.
Important: If the nonconforming product is to be serviced by someone
other than Cuisinart’s Authorized Service Center, please remind the
servicer to call our Consumer Service Center at 1-800-726-0190 to
ensure that the problem is properly diagnosed, the product is serviced
with the correct parts, and to ensure that the product is still under
warranty.
IB-10879
©2011 Cuisinart
150 Milford Road
East Windsor, NJ 08520
Printed in China
11CE124119
Any trademarks or service marks of third parties referred to herein
are the trademarks or service marks of their respective owners.